Frequently Asked Questions about Member Rewards

How do you earn rewards on your purchases?

To earn rewards, you must have a HIFIMAN store account and log in when placing orders with us. HIFIMAN Store members can earn 5% back in member rewards, awarded as store credits. You will receive one credit for every £20 spent on your previous purchase. Each credit is worth £1.00 when you make your next purchase at uk.hifiman.com on eligible items.

How are credits issued to your account?

Credits are awarded after the completion of your purchases, 35 days after the orders have been dispatched. If you make any returns or receive refunds, the corresponding credits will be deducted from your total balance.

How can I transfer my remaining points on the HIFIMAN Global Official Store (store.hifiman.com)?

If you still have remaining points in your account on our global official store (store.hifiman.com), please feel free to contact us at customerservice@hifiman.com. You will receive coupons for any remaining points that are eligible for redemption.